Your personal information and how we use it
At 01elements we collect, use and store your personal information to ensure that we can offer you various services and offer you a personalized experience online and in our stores. This can be done via our website or in other ways. We will treat your personal information confidentially at all times and only collect, use and store in accordance with this privacy policy.
Collection of your personal information
We collect different levels of your personal information on our website and in our physical stores:
- Your browse our website as a guest if you are not a registered user. We will not collect or use personal data from you, but you may not be able to use all services and functions that we offer to registered users.
- You will have to provide certain personal information when you register with us on our website (such as your name and contact details), to gain access to various functions and services that we offer to our registered users, such as e-mail updates, answers to you Questions, and priority for our limited edition items.
- You can only place an order with us as a registered user on our website. In any case, we will only collect the information required to fulfill the relevant order (such as your name, contact details and payment/credit card details).
- You can view, view or update your personal information that is stored with us. You can do this by contacting our customer service or by adjusting your customer profile in your registered account.
Use of your personal information
We use the personal information you provide for the following purposes:
- to deliver our services to you. This includes answering any questions you have, giving recommendations about products on our website, keeping track of your shopping cart on our website, assessing your requests for our services and the execution of any orders you place with us ( Including security checks on your payments and verification).
01elements will send you special offers and promotions by mail, e-mail, SMS and RCS when you are an existing customer or, in the case of a new customer, you have given your permission to receive such promotions or otherwise not canceled. If you do not want to receive offers and promotions by e-mail, you can unsubscribe via the link in all marketing communications. We will try to remove you as soon as possible, but it can take some time before you are completely removed from our e-mail list, so you can receive one or two e-mails. If you do not want to receive offers and promotions by post, SMS or RCS, let us know via info@01-elements.com. Our post marketing materials are printed in advance, so it can take some time before this process is completed for this medium, and it is possible that you will receive one further communication in such cases.
