At 01Elements we put timely and reliable shipping first to improve your shopping experience. Take a moment to view our shipping policy:
Processing time
Orders are usually processed and shipped within 1 working day after purchase, excluding weekends and holidays. The processing times can vary during busy periods or promotional promotions. We appreciate your patience in these times.
Shipping methods
We offer various shipping options to meet your needs, including standard and express shipping. The availability of shipping methods can vary depending on your location and the items in your order.
Shipping rates
Shipping rates are calculated based on the weight, dimensions and the destination of your order.
Delivery time
Delivery times vary depending on the chosen shipping method and the destination of your order. Keep in mind that unforeseen circumstances such as weather tracing, customs procedures or problems with the carrier can influence the delivery time.
Change of address
If you have to change the shipping address for a placed order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee any changes once an order has been processed for shipment.
Order of order
We strive to send orders as quickly as possible. Once your order is in processing, it is with you within the shortest possible time. You have a 2 -hour time window from the moment of placing your order to request a cancellation. Just contact our friendly customer service team via live chat or e-mail to info@01-elements.com With your order number at hand, and we take care of the rest.
